Fairmont employs staff with minimum five-year experience in commercial travel, to ensure the personnel providing travel support are well trained in airline procedures and regulations.
Fairmont designates contract managers responsible for efficient performance of the operations. Additionally, Fairmont designates an alternates to act in the place of an absent contract manager. Contract managers or alternates are available during normal duty hours and also beyond normal duty hours, available with response within one hour. Fairmont’s contract managers have minimum seven-year experience within the field of commercial travel, fluent in English and other regional languages.